Terms of Service
Inspire Action Success
Last updated: September 2026
1. Introduction
These Terms of Service (“Terms”) govern your use of the website and services provided by Fiona Brennan, trading as Inspire Action Success (“we”, “us”, “our”). By using our website or booking any of our services, you agree to be bound by these Terms. If you do not agree with them, please don’t use our website or services.
2. Our Services
We provide coaching and personal or business development services. These may be delivered in a range of formats, including:
- One-to-one (1:1) coaching and strategy sessions
- Group coaching programmes
- Online or on-demand digital content and courses
- In-person events, workshops, and retreats
- Corporate or team coaching sessions
We may introduce new services or formats over time — these Terms apply to any service we offer, whether listed above or not. The specific details of a service — its format, duration, price, and content — will be confirmed at the time of booking, whether via our website, an invoice, a proposal, or a separate service or enrolment agreement.
3. How a Booking Becomes a Contract
When you book or order a service from us, the Terms in force at that time apply as the contract between us. This contract is formed once we issue an invoice to you. Full access to, or ownership of, the relevant service only transfers once we’ve received payment in full, unless we’ve agreed an alternative payment arrangement with you in writing.
4. Payment
Prices for our services are shown on our website or quoted to you directly, and may change for future bookings without affecting anything you’ve already booked. Payment terms, including any instalment options and accepted payment methods, will be confirmed at the time of booking.
5. Cancellations and Refunds
Because our services are delivered in quite different ways — a 1:1 session looks very different from a retreat, both in terms of preparation and cost to us — refund and cancellation terms vary by service type. The specific terms for your booking will always be confirmed at the time of booking, in your service or enrolment agreement, or on the relevant sales page. As general principles:
- Online or digital content: because you get immediate access to materials, refunds are generally not available once access has been granted, except where required by law
- 1:1 and group coaching: cancellation notice periods and any rescheduling fees will be set out in your specific service agreement
- In-person events and retreats: given venue, catering, and capacity commitments, these usually carry stricter cancellation deadlines and may become non-refundable closer to the event date
- Corporate sessions: cancellation terms are set out in the relevant corporate agreement or statement of work
6. If Your Booking Has Its Own Specific Terms
Where a particular service, programme, or event has its own signed contract, enrolment agreement, or specific terms provided to you before purchase, those specific terms take precedence over these general Terms in the event of any conflict between the two. These general Terms continue to apply to anything not covered by that specific agreement.
7. Client Responsibilities
Coaching works best as a two-way process. We ask that you engage honestly and openly, let us know with reasonable notice if you can’t make a scheduled session, and take responsibility for the decisions and actions you take as a result of coaching. Coaching isn’t a substitute for professional medical, psychological, financial, or legal advice.
8. Intellectual Property
All materials we provide — including frameworks, methodologies, workbooks, templates, recordings, and written content — remain our intellectual property. You’re welcome to use these materials for your own personal or internal business use, but you may not reproduce, resell, distribute, or otherwise commercially repurpose them without our prior written consent.
9. Testimonials and Content You Share With Us
If you send us a review, testimonial, photo, or other content (by email, social media, or otherwise), you’re giving us permission to use, display, and share that content for business and marketing purposes. Please don’t submit anything false, misleading, defamatory, or that infringes someone else’s rights.
10. Online Community and Communication Guidelines
Where a service includes access to an online community, group chat, or shared platform, we ask that you engage respectfully with other participants and facilitators. We reserve the right to remove anyone from a shared space if their conduct is abusive, disruptive, or otherwise inconsistent with keeping that space safe and supportive.
11. Errors and Corrections
Occasionally our website may contain a typo, inaccuracy, or omission — for example in a description or price. We reserve the right to correct these, and to update information or cancel an order affected by an error, at any time and without prior notice.
12. Limitation of Liability
To the fullest extent permitted by Irish law, we won’t be liable for any indirect, incidental, or consequential loss arising from your use of our services — including loss of profits, business, or data. Our total liability for any claim relating to these Terms will not exceed the amount you paid us for the specific service the claim relates to. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or anything else that can’t legally be limited.
13. Indemnity
You agree to cover us for any claims, losses, damages, or reasonable costs (including legal fees) that arise from your breach of these Terms, your misuse of our services, or your infringement of someone else’s rights through your use of our website or services.
14. Outcomes and Disclaimers
Coaching outcomes depend heavily on your own effort, circumstances, and implementation. We don’t guarantee specific results, income, or business outcomes from taking part in our services.
15. Third-Party Platforms
We may use third-party platforms to help deliver our services — for example scheduling, payment processing, video conferencing, email, or community hosting tools. Your use of these platforms is also subject to their own terms and privacy policies.
16. Force Majeure
We won’t be liable for any failure or delay in delivering our services caused by circumstances outside our reasonable control, including natural disasters, extreme weather, pandemic, government restriction, or third-party service failure.
17. Website Use
Please only use our website lawfully, and in a way that doesn’t infringe the rights of, or restrict the enjoyment of, the site by others.
18. Social Media
Any engagement through external social media platforms we’re active on is also subject to that platform’s own terms and privacy policies. We’d encourage you to use social media thoughtfully and with care for your own privacy. We’ll never ask for sensitive personal information over social media — if you need to discuss something sensitive, please contact us directly by phone or email.
19. Privacy
Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms and should be read alongside them.
20. Governing Law and Disputes
These Terms are governed by the laws of Ireland, and any disputes are subject to the exclusive jurisdiction of the Irish courts. Before starting any formal legal process, we’d encourage you to contact us directly first so we can try to resolve things informally.
21. Changes to These Terms
We may update these Terms from time to time. The current version will always be available on our website, and the “last updated” date at the top will show when it was last revised. Continuing to use our services after a change means you accept the updated Terms.
22. Severability
If any part of these Terms is found to be unlawful or unenforceable, that part will be limited or removed to the smallest extent necessary, and the rest of these Terms will remain in full effect.
23. Waiver
If we don’t enforce a right or provision under these Terms on one occasion, that doesn’t mean we’re giving it up for the future.
24. Entire Agreement
These Terms, together with our Privacy Policy, our Cookie Policy, and — where applicable — any specific service or enrolment agreement provided to you for a particular offer, make up the entire agreement between you and us for the relevant service, replacing any earlier discussions or agreements on the same topic.
25. Contact
For any questions about these Terms, please contact:
Fiona Brennan | Inspire Action Success
Email: fiona@inspireactionsuccess.com
Website: www.inspireactionsuccess.com
GENERAL
This website is owned and operated by Inspire Action Success with registered address in the Republic of Ireland. By using our website, which includes access through other digital platforms such as our app, you confirm that you accept these Terms of Service (“terms”) as binding upon you, including additional terms and conditions and policies referenced herein and/or available by hyperlink, and that you agree to comply with them. If you do not agree to these terms, you must not use our website.
CONTRACT OF SALE
When you order services from us, the terms in force at the time of your order will apply as the contract of sale between you and us. This contract of sale begins to be formed between us when we issue an invoice. You shall only become the full owner of the service once we have received full payment for it.
INDEMNIFICATION, LIABILITY, AND LIMITATION
The express terms and conditions of these terms shall apply in place of all warranties, conditions, terms, representations, statements, undertakings and obligations whether expressed or implied by statute, common law, custom, usage or otherwise, all of which are excluded to the fullest extent permitted by law. Insofar as it is lawful to do so, we do not accept liability of any description including liability for negligence or any damages whatsoever arising out of or in connection with the viewing, use or performance of this website or its contents. In the event that you reproduce, display, transmit, distribute or otherwise exploit the structure, information, material, or any portion thereof, in any manner not authorised by us, or if you otherwise infringe any intellectual property rights relating to the structure, information, photographs, prints or this website, you unconditionally and irrevocably agree to indemnify us and keep us indemnified from and against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees, incurred by you or others as a result of unauthorised use of the above and/or your breach of these terms. You unconditionally and irrevocably agree to indemnify us and keep us indemnified from and against all and any losses, costs, claims, liabilities, damages, demands and expenses suffered or incurred by us and arising from any claim brought by any third party against us howsoever arising from or in connection with: these terms; the supply of the services and/or digital goods pursuant to the terms; your use of the services and/or digital goods; or your fraud or negligence. For the avoidance of doubt, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these terms for any loss of profits, goodwill, sales, business, or revenue; loss or corruption of data, information or software; loss of business opportunity or anticipated savings; or any indirect or consequential loss. Without prejudice to other clauses in these terms, our total liability arising under or in connection with these terms, whether arising in contract, tort (including negligence) or restitution, or for breach of statutory duty or misrepresentation, or otherwise, shall in all circumstances be limited to the purchase price paid for the relevant services that is/are the subject of a claim.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website or on any related website, should be taken to indicate that all information on the website or on any related website has been modified or updated.
SALES OF SERVICES
If you are not a consumer, you confirm that you have authority to bind any organisation on whose behalf you use our site to purchase services. We reserve the right, but are not obligated, to limit the sales of our services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services that we offer. We reserve the right to discontinue any service at any time. In accordance with other clauses included in these terms, we make no express or implied warranty, representation or undertaking and assume no responsibility concerning the quality, nature, or fitness for purpose of the services or digital goods. We do not warrant that the quality of any services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the products or services will be corrected, unless as required by law. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms.All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue our services on our website (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of such.
REFUNDS
We conform to Irish and EU law and regulations for the purposes of whether or not to accept returns. We deal with cases as they happen on an individual basis. We encourage you to contact us as soon as possible after delivery should you discover a fault or defect in the services or digital goods.
SOCIAL MEDIA PLATFORMS
Communication, engagement, and actions taken through external social media platforms that we participate on are custom to the terms as well as the data protection and privacy policies and notices held with each social media platform respectively. You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding your own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage you when wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
DATA PROTECTION, PRIVACY AND SECURITY
Your rights to data protection and privacy, including security over data, are very important to us. We treat personal data obtained using this website as private and are committed to providing you with secure access to our online service. This website processes information from you as per our Privacy Statement. When you, amongst other actions, visit our website, enquire about services or send e-mails to us you understand that subsequent data processing will be done as detailed in our Privacy Statement.
GOVERNING LAW AND DISPUTES
This website is hosted, controlled, and operated from the Republic of Ireland and therefore governed by Irish law, subject to the terms of Public International Law. In the event of any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, the Irish law will apply and the appropriate courts of the Republic of Ireland will have jurisdiction.
VARIATION OF THESE TERMS & CONDITIONS
We reserve the right to make changes to this website, these terms, and the other information contained in this website at any time and without notice. Please refer to these terms when you visit the website as they may change from time to time.
SEVERABILITY
In the event that any provision of these terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
WAIVER
The failure of us to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
ENTIRE AGREEMENT
These terms and any policies or operating rules posted by us on this website or in respect to our website constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these terms). Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.
CONTACT INFORMATION
You may contact us by e-mail at the following address: fiona@inspireactionsuccess.com
Contact information published on this website is published for the purpose of users or prospective users contacting us about services offered to them. This information should not be considered as made manifestly public for the purposes of general marketing contact.